1-800-680-9342 Contact Us / Store Policies

1-800-680-9342   Contact Us   Store Policies
We are in the indoor air quality business in East Tennessee. We wanted to provide our customers with high-quality electrostatic air filters that provided high dust arrestance, low air resistance and a lifetime warranty. We wanted them to never have to buy another filter. We are now pleased to offer these filters on a national level.

Our contact information:

133 Desoto Dr
Delano, TN 37325


A Division of Clean Air Solutions LLC

Shipping Information:

Our filters are made-to-order and shipped throughout the U.S. via Fed-Ex and UPS Ground. Due to variable factory turn-around times, please allow 5-10 days for shipping from the time you place your order.

Air Care filters are shipped via FED-EX for a flat $9.99 for ALL ORDERS (no matter how many filters you order) All BoAir and Austin Air products include FREE SHIPPING.

Shipping to Canada is $19.99. Please allow 2-3 weeks for delivery.

Refund, Returns and Cancellation Policies:

Your satisfaction is guaranteed. If you are unhappy with your filter, you can return it for a full refund within 30 days of purchase (shipping charges to return the filter to us are not refundable.) You must contact us in order to receive an RMA # and complete instructions on returning goods. Once we receive your return, please allow 1-2 weeks for processing. Filter must be returned to us in acceptable condition. Filters that arrive in unacceptable condition may be subject to restocking fees. (See below for exception with custom sized filters).

If your filter is delivered to you damaged, we will file a claim with the delivery company and ship out a new filter. We just ask that you keep the damaged filter for 2 weeks in case the delivery company requests to see it.

Orders can be cancelled for a full refund within 48 hours of order. After 48 hours, please email or call for details.

Please double check your custom sized filter measurements as custom sizes cannot be returned if they are ordered wrong. We will be glad to replace any custom sized filters that are damaged in shipping. We can resize filters to a smaller size for $25.00 per filter. Customer must contact us to obtain RMA # before returning filter. Customer is responsible for shipping back to the factory...we will pay return shipping back to customer.

Privacy Policy:

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

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